-I like that you give us a schedule/calendar with dates circled for the next several months so that we can put them in our calendar and plan accordingly.
-I like that your prices seem fair and manageable.
-I like that your employee spent several hours going around the inside and outside of our home so that I felt that our concerns were receiving lots of attention and that our bug problem was being handled well.
-I was a little frustrated that we were given such a large window of time during which to expect the employee (on the second visit) - something like 8am - Noon (or 2pm?) - but I appreciated that when he was running behind schedule, he called to communicate with us and let us know.
-And finally, while it did take two or three weeks for the ant treatment to fully "kick in" (for us to see the full effects) - and in the meantime I was anxious, wondering if/when we would see a decrease in ants? - it went exactly as the employee said that it would: "It will take a few weeks, but after that amount of time, you should see a large decrease in the number of ants". Happy to say that after the first few weeks, the number of ants is down to something crazy like 10 per week!
First time ever getting a service for bugs in our home, very happy/satisfied with having chose Orkin. Thanks!
ps - The branch that has been helping us is Baltimore #307
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