Aug 20, 2013

Re: Buffer: Anything between Awesome and Business?




From: Buffer <hello@bufferapp.com>
Date: Tue, Aug 20, 2013 at 2:59 PM
To: Suzanne

Hey Suzanne!

Thank you so much for the email! I can understand exactly where you are coming from. I apologize that at the moment, I don't have a great answer for you. We don't currently have an ad-hoc way to add more accounts. The plans are pretty well set at the level you see. However, this is an area that the team is always revisiting and making sure it is the best approach. So, that is to say, that there could be changes in the future but not clear when.

Sorry that I can't really solve this one right now for you. You could always sign up for the free-trial and test it out and see if it makes sense. Maybe with the coming release of Google Plus Pages, you will find it is the right time after all? I'm not trying to sell you on something you don't need - I just wanted you to have all of the info I have! :)

Please don't hesitate to reach out if you have any more questions at all - I am here to help!

Cheers,
Brian

--
Brian
Happiness Hero

P.S. We're always around and love hearing from you. Please get in touch if you want to ask something or even just to say hello :-)

Buffer: Anything between Awesome and Business?



From: Suzanne
Date: Tue, Aug 20, 2013 at 2:39 PM
To: Buffer <hello@bufferapp.com>

Hey there,

I am loving Buffer (thanks!) but finding myself stuck between outgrowing-the-Awesome-Plan and Not-quite-big-enough-for-the-Business Plan. Is there any option yet for something in between - say, 18 accts for $30/month?

Thanks for all you do,

Suzanne

Aug 2, 2013

Loving the "Canned responses" lab within gmail

OMG I am LOVING this new-to-me lab, "Canned responses". I didn't know that it existed and literally went in search of another email provider (I'm sorry, I feel guilty saying that but I wanna be honest) because I wanted to create/use different email signatures. Previously in gmail the only thing I could think of was to save "drafts" of commonly sent emails - and then copy/paste the msg into new email, each time. I ran across this gmail feature the other day while I was looking for a solution for my business - found this lab in an article here (woo-hoo! So excited, I even posted it on my blog) and enabled it in the internal email for my business within my Google Business apps. I was not aware that it exists within personal (non-business) email, though - and so I just opened up one of my personal gmail accounts to check - and it is! Woo-hoo!!! So excited. Thanks for creating this feature. I think that you should publicize it more - I know that I will do my part to let other people know about it!

In particular, one way that I am plannig to use it is in response to ads or in emailing potential customers. One business we have is a flooring company (858 Flooring - Serving MD, PA, VA, DE & WV) - when we reply to ads on Craigslist or send emails to possible clients for the first time, we want to include lots of information about the business (complete with links, etc) but these emails may be a bit different from one another, depending who is going to receive the email, whether it is a "cold inquiry" or more of a response to a particular type of ad. Anyway, the only way that we did this before was (as I mentioned) to keep saved "drafts" and use them as "templates" - when we wanted to use one, we would open it up and "copy" it, then "paste" it into a new email. Because I (office manager) made up this crude little system (lol) it made sense to me - and the owner of the company could even use it, once I showed him how to do it, a couple of times. (We both use the same work email account.) As you can imagine, though, I noticed the other day that one of our little "templates" in the "saved drafts" folder was gone - no doubt one of us accidentally opened it up and completed the address field and then hit "send", rather than copy/paste it into a new email message. What I am looking forward to about the "canned responses" feature is how easy it looks like it will be to use - it is literally a drop-down menu, followed by selecting one of the saved 'templates'. Love it.

The only similar feature I have seen is in Outlook, where it is possible to create/use/insert various email "signatures". I am embarassed to say that I went searching yesterday for some kind of similar online solution/alternative - some web-based email provider that would allow me to save/insert various email signatures. I checked out Outlook.com (super confusing - plus they don't offer that option, waste of my time to look and download emails from one of my accounts) and then I found a post about Windows Live Mail, which was going to be my next investigation. (I manage two businesses, ten email accounts, etc - I am slowly trying to come up with some way to centralize my email in one place - but to keep it all online so that I can access it from various computers - home, office, etc.) Needless to say, it is a process - but your "canned responses" lab is going to make it that much easier, for sure.

Thank you!

Suzanne
Suzanne Isabella Marketing

ps - On a side note, I have been committing to the Google suite of products - both at home and at work. It's tough sometimes (Google Chrome / Adobe Shockwave conflict, anyone???) but it's things like this pleasant surprise "Canned Responses" lab that make it easier :)

Aug 1, 2013

Gmail signatures - Google Apps Help

Gmail signatures - Google Apps Help

Awesome awesome awesome - this is exactly what I was looking for:

Looking for good way to remotely manage multiple email accts on desktop computer when away from home

One feature that I am looking for is a way to create multiple e-mail signatures. This morning I thought of Outlook.com - and so I went to check it out. I already had a Microsoft account and so I went into Outlook.com, added my gmail acct and began importing my gmail into Outlook.com. Next, I went to figure out how to set up my e-mail signatures - thinking it was going to be like regular Outlook - but no luck. I went out onto the Microsoft/Outlook.com forums to ask this question and ran across this thread - which pretty much said that it's not possible to do. One forum moderator (JR_N.) within the thread, however, suggested that "if you still want to have multiple signatures, we suggest that you download Windows Live Mail. Windows Live Mail can help you organize your life in one place on your PC. Add and see multiple email accounts, calendars, and contacts when you don't have an Internet connection." - followed by where to go to download Windows Live Mail and then the steps on how to add a signature to your outgoing messages using Windows Live Mail.
Looking forward to checking out Windows Live Mail, later today - I'll keep you posted!